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The Secret to ROI: How Measuring Customer Satisfaction Reveals the Impact of Your Investments 

The Secret to ROI: How Measuring Customer Satisfaction Reveals the Impact of Your Investments 

The Secret to ROI: How Measuring Customer Satisfaction Reveals the Impact of Your Investments Felipe Darrigrandi
Published on: 21/05/2025

How the understanding of customer satisfaction can help measuring the ROI of different alternstives and guide the investment decisions.

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Beyond the Stars: Taking Your Customer's Voice from Echo to Action

Beyond the Stars: Taking Your Customer's Voice from Echo to Action

Beyond the Stars: Taking Your Customer's Voice from Echo to ActionFelipe Darrigrandi
Published on: 15/05/2025

A simple guide to start tracking customer satisfaction to put the voice of the customer at the center of company strategy

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